This policy explains what information Lureva BD (lurevabd.com) collects when you use our website or place an order, and how we use it.

Information we collect

• When you place an order: your name, phone number, delivery address and email address, and the products you order.
• When you contact us: the details you include in your message, whether through our contact form, WhatsApp or email.
• When you subscribe to our newsletter: your email address.
• When you create an account: your account details and order history.

How we use it

• To process, confirm and deliver your orders, and to contact you about them.
• To answer your questions and provide support.
• To send newsletters, only if you have subscribed. You can unsubscribe at any time using the link in each email.
• To keep our website secure and working properly.

Sharing your information

We share your name, phone number and delivery address with the delivery service that brings your order to you. We do not sell your personal information. We may share information if the law requires it.

Cookies

Our website uses cookies that are needed for the shop to work, such as remembering what is in your cart and keeping you signed in. Some services we use may also set cookies to help us understand how the website is used.

How long we keep it

We keep order information for as long as we need it to provide our service, handle questions about your orders and meet our legal obligations.

Your choices

You can ask us to see, correct or delete the personal information we hold about you. Contact us at support@lurevabd.com or on WhatsApp at 01768231404.

Changes to this policy

We may update this policy from time to time. The latest version is always on this page.